Service & Installation Survey

    Hospital Name:

    Your Name:

    E-mail Address:

    Telephone Number:

    1. How would you rate your initial contact with our company when arranging your service or installation?

    Please provide further details:

    2. Did the engineer arrive at the agreed time?

    3. How would you rate the engineer’s knowledge & competence?

    4. How would you rate the engineer’s professionalism/friendliness?

    5. Do you think the service/installation visit was value for money?

    6. How would you rate the engineers overall performance?

    Please provide further details:

    7. In relation to our performance against other suppliers, how does our company compare with other suppliers?

    Please provide further details:

    8. Do you have any other comments, questions, or concerns?

    9. Would you like any further information on any of our products?

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